Policies and information

Policies and Information:

Warranty:

Highcraft™ Arms warrants that its products are free from defects in materials and workmanship for use for one year under Highcraft™ Arms recommended usage, conditions, and competent supervision and maintenance. This Limited Warranty does not apply to goods subjected to any use for which the goods were not designed, or for any defect caused partially or wholly by any negligence, recklessness, modifications, or accident after the sale. There are no implied or express warranties which extend beyond this Limited Warranty. This Limited Warranty is not transferable and is good for the original purchaser only. Proof of purchase is required. This Limited Warranty is in lieu of and to the exclusion of all other warranties, express or implied, including but not limited to, and without limitation by way of specification, warranties of merchantability or fitness for a particular purpose. Highcraft™ Arms representative is not authorized to bind Highcraft™ Arms to any other broader, or different warranty. Under no circumstances shall Highcraft™ Arms be subject to any consequential, incidental, indirect, or contingent damages of any kind or nature whatsoever, whether based on contract, tort, strict liability, or other theory of law, whether or not similar in kind or nature to the foregoing. All such damages and claims being hereby specifically disclaimed.

Exclusive Remedy:

Highcraft™ Arms sole and only obligation, indirect or otherwise to the buyer or end-user (customer) of our goods is expressly limited to replacement or repair, at the option of Highcraft™ Arms its facility, of any goods returned to it with all transportation charges to and from Highcraft™ Arms prepaid by the customer and only when accompanied with a Highcraft™ Arms RMA number. Upon the occurrence of any event which the customer believes obligates Highcraft™ Arms to repair or replace any goods, the customer must immediately notify Highcraft™ Arms in writing or by e-mail, so it can issue a RMA number and perform a warranty determination. After the receipt of the parts or components involved, Highcraft™ Arms will perform a warranty determination to ascertain if the stated warranty applies and notify the customer in writing within a reasonable time. In no event shall Highcraft™ Arms be liable for any damages or delays of any kind caused by postal strikes, nuclear war, natural disaster, accidents, or other events or causes which are unavoidable or beyond the control of Highcraft™ Arms.

Pricing and Typographical Errors:

Highcraft™ Arms reserves the right to right to change the quantity of items available without notice; stop taking orders without notice; cancel orders for any reason we determine as necessary; or change the price of items without notice. In the event a product is listed at an incorrect price due to typographical error, error in pricing information received from our suppliers, or any other reason, Highcraft™ Arms shall have the right to refuse or cancel any orders placed for product listed at the incorrect price or found to be out-of-stock. This right shall apply to any order whether or not the order has been confirmed and whether or not the customer’s credit card has been charged.

Refund and Return Policies:

If you are unhappy with your purchase, we will refund 100% of the purchase price (not to include shipping if you paid it) upon receipt of the returned merchandise. You may return most new, unopened, un-damaged, un-installed items within 30 days of delivery for a full refund. All returned products must be in like-new condition. If we erred in your transaction, we will refund the purchase price and the return shipping charges. ALL returns must be accompanied with a RMA number for timely processing. Please contact Customer Service at Highcraft™ Arms via email at info@highcraftarms.com for assistance. Please include your name, approximate date of purchase, and the reason for the return in your email so we can help you.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Disclosure and Terms;

Highcraft™ Arms is a brand of Makeovation Inc, a corporation Registered in California. Our products are produced in California. All sales are in US dollars and are final, except as noted above.

Restrictions and Delivery:

Highcraft™ Arms adheres to all State and Federal laws regarding the sale of the products listed on our website. We do not ship outside North America. It is the buyer’s responsibility to maintain up-to-date information on the legality in their area of any items purchased from us. We list only in-stock products on our website, unless the item has a clearly noted maximum lead-time and usually process orders within two business days. Most shipments are made USPS and arrive in 5-7 days when shipping from stock.

Sales and Use Taxes:

Highcraft™ Arms site shall automatically include the applicable sales tax for any orders to be delivered to addresses within California. For orders shipped to other locations, the customer is solely responsible for all sales taxes or other taxes.

Privacy and Digital Disclosure:

We make an effort to protect your digital information by processing your transactions through Authorize.net portals on secure sites. Highcraft™ Arms neither has access to nor does it retain your digital payment information. Highcraft™ Arms keeps your personal information private and secure. When you make a purchase from this site, you may provide your name, email address, address, phone number, and a password. We use this information to process your order, to keep you updated on your order and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Your personal contact information will not be passed on to any third parties. This site contains links to other sites on the Internet that are owned and operated by third parties. Other sites accessible through this site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. You acknowledge that Highcraft™ Arms is not responsible for the operation or content located on or through any such third party site.

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Makeovation Inc. and Highcraft™ Arms, its representatives, or its suppliers. Copyright 2021. ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Highcraft™ Arms prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Shipping:

We are shipping only in United States. Note that there are some state restrictions on ammunition, and some products cannot be shipped to every state. The buyer is responsible for knowing the legal status of their purchase in their state.